N海全媒体都记者 梁展豪 文/图

近日

有福州市民向海都报报料称

中天金海岸金爵苑物业

为了催缴物业费

在小区大门口和高层住宅的一楼大厅

都贴出了

未缴物业费的房号和业主姓氏

他认为物业随意公开他人隐私

做法不妥

走访：

小区门口及多栋楼下均贴公告

小区居民郝先生说，上周六回家，发现小区的公示栏内贴着一张表格，竟是物业公布了未交物业费的业主房号和姓氏，自己也在其中。

郝先生

“家里基本没人，很少过来，所以没注意到物业催缴物业费的通知，这才忘记缴费，但是张贴出来多难看啊。”

郝先生说，在公示栏前，一些业主对公示的房号业主指指点点，还说着一些闲话。郝先生觉得物业这样的做法不妥，有侵权之嫌。

物业在小区入口处张贴的公告

14日上午，记者来到中天金海岸金爵苑，在小区的进口处以及45、46号楼楼下都看到了郝先生口中的那份“公告”。公告中记录了拖欠物业费和水电公摊费的房号、业主的姓及欠费金额。按照序号排列，一共有72户，金额从4000多元到3万多元不等。

物业在小区电梯张贴的公示

在该份公告旁，还有一张《法律上对老赖限制》的提醒，上方用序号列出了18点成为“老赖”后会受到的影响。

“老赖待遇清单”

业主：

不缴费系物业服务不佳

为何不缴纳物业费？带着疑问，记者走访了名单上的多位业主家，发现不少业主都对物业的服务有所不满，他们以拒缴物业费来维权。

45号楼两位“上榜”业主告诉记者，他们都因为楼上装修破坏了房屋结构，导致屋顶渗水，希望物业能够介入协调处理，但物业每次都只是口头答应，没有做出实际行动，他们对物业很不满意。

46号楼的一位业主告诉记者，她自身也从事写字楼的物业服务工作，对物业服务收支明细十分敏感，她认为物业的公区收益收支情况公示不细致，当中存在疏漏，侵犯了业主的权益。

“以小区安装电动车充电桩为例，我问楼管这部分收益给谁了，楼管说给了房管局，这怎么可能？”

她说，与物业进行了多次关于公共收益的沟通，但是物业方面给出的回复总是无法让人信服。

几位“上榜”业主表示，他们不会因为被公示而缴费，“他们侵犯了我的权利，还试图以这种方式迫人就范，我是不会妥协的”。

物业：

年前会先撤下

过完年将再贴上

记者了解到，小区共有1745户，物业服务公司为福州中泽物业管理有限公司，张贴的公告当中引用了《福建省物业管理条例》第四十八条第二款的规定：“对经电子信息、书面等方式催交仍未交纳物业服务费的业主，业主委员会、临时物业管理委员会或者物业服务企业可以在物业服务区域内将欠费情况在醒目位置予以公告。经公告仍不交纳的，物业服务企业可以提起诉讼或者申请仲裁。”

金爵苑小区物业处

随后，记者来到金爵苑小区物业处。对业主们反映的问题，一名工作人员解释，小区公共收益收支每个季度都有进行相应公示，业主也可到物业处查看；个别屋顶漏水的情况，物业也有跟业主协调过，但是业主不配合。

对于张贴欠费公示的情况，该工作人员表示，物业服务至今，有的业主已经拖欠了上万元的费用，多次催缴也无用，便按照相关法律进行公示。“他们没交，也是侵占了其他业主的利益。”

工作人员解释，写出业主的姓氏是根据后续诉讼阶段的要求来的，这样后期到法院提交材料时才有效。

工作人员

“马上过年了，我们会把公示撕下来，过完年后，公司的法务会再粘贴一份，还不交的，就提起诉讼。”

律师：

物业想证明有催告

可采取邮寄通知方式

对此，福建律师海都公益团福建泽庭律师事务所陈茜律师表示，虽然根据《福建省物业管理条例》，物业公司是可以将欠费情况在服务区域内的醒目位置进行公示，但精准到姓氏再加上房号的做法，在一定程度上影响业主的生活安宁和社会评价，可能涉嫌侵犯业主隐私。物业想证明起诉之前有催告过，可以直接采取邮寄通知方式。

其次，根据《民法典》第九百三十七条规定，如果物业公司已按物业服务合同的约定提供了基本的物业服务，并履行了合同的主要义务，那么服务瑕疵不能作为业主拒交物业费的合法理由。

如业主对物业有意见时，应当通过合法合理的方式维护自身权益。若与物业公司沟通无果，可以请求业主委员会、社区、人民调解委员会等第三方介入调解，也可以向住建局等监管部门反映情况。如果物业公司依然怠于履行合同义务，业主可以考虑通过诉讼的方式维权。

编

辑：白白

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